Support

This page provides product support, integration guidance, and a public communication path for platform reviewers and users of OpenLai Marketing Studio, operated by CBECBASE.

General Support

For account questions, publishing workflow support, access issues, or product questions, contact david_czw@cbecbase.com.

Platform Integration Support

For TikTok authorization, redirect URI coordination, scope review, or product review clarification, contact david_czw@cbecbase.com.

Typical Support Topics

Account access and workspace questions
Video source upload and analysis issues
Asset library and generation workflow questions
TikTok account connection and publishing package review
Privacy, terms, and compliance inquiries

Service Scope

OpenLai Marketing Studio supports workflow preparation, asset handling, AI-assisted generation, and publishing review. Final publishing rights depend on the user’s connected platform permissions and platform policies.